We are a locally owned and certified water damage restoration company based at 733 Mary St NW, Lilburn, GA 30047. We serve homeowners and businesses throughout Gwinnett County with certified technicians, industrial equipment, and a commitment to doing every job right — completely and transparently.
Water Damage Fix Team was founded with one goal: to give Gwinnett County homeowners a restoration company they could actually trust. Not a franchise dispatching from across the metro. Not a general contractor who handles water damage on the side. A dedicated, locally based, professionally certified team that shows up fast, does the job right, and stands behind every repair.
We are based right here in Lilburn, GA — which means we are minutes away from the neighborhoods we serve, not a 45-minute drive like many companies that claim to be "local." We understand Gwinnett County's specific water damage risks — the Yellow River drainage system, the aging plumbing in established neighborhoods, the intense summer storm patterns — because we live and work here.
Our technicians are trained in the science of water damage restoration — moisture measurement, drying standards, mold prevention protocols, and insurance documentation. We don't send general laborers to water damage jobs. Every person we put in your home is trained and accountable to professional standards.
Restoration is not a regulated trade in Georgia — anyone can call themselves a restoration company without any training or certification. Here's what we can tell you about how we operate.
Our technicians are trained to industry-recognized standards covering water damage science, drying principles, and mold protocols — not just general cleanup technique.
We operate as a registered business in the State of Georgia and follow all applicable state and local requirements for restoration and repair work.
We carry full general liability insurance and workers' compensation coverage — protecting you and your property on every job, and ensuring our workers are covered on your premises.
We use professional-grade antimicrobial disinfectants on sewage, mold, and flood jobs — meeting the standards required for professional biohazard remediation.
The difference between professional water damage restoration and DIY cleanup isn't effort — it's equipment. Consumer fans and grocery store dehumidifiers cannot dry structural materials to safe moisture levels. Here is what we bring to every job:
High-velocity units create airflow across wet surfaces far beyond what consumer fans can produce — dramatically accelerating evaporation from flooring, walls, and structural framing.
Commercial-grade dehumidifiers remove evaporated moisture from the air before it re-absorbs into surrounding materials — critical for achieving real dryness, not just surface dryness.
Thermal cameras detect moisture inside walls, ceilings, and subfloors that is completely invisible to the naked eye — ensuring no hidden moisture is missed.
We measure actual moisture content of structural materials daily — not guessing by appearance or touch. Every reading is logged for your insurance documentation.
Truck-mounted and portable extraction units remove standing water at rates far beyond consumer wet-vacs — stopping further spread while full drying equipment is set up.
Used during mold remediation and sewage cleanup jobs to filter airborne spores and contaminants — protecting adjacent areas from cross-contamination during the removal process.
We work with homeowners and commercial insurance providers of every size — national carriers, regional insurers, and everything in between. We handle direct billing, adjuster coordination, and provide the complete documentation package your insurer requires, so you pay nothing out of pocket in most covered claims.
Not sure what your policy covers? Call us and we'll walk through it with you before any work begins.
Because we're based at 733 Mary St NW in Lilburn, we can have a certified technician at any Lilburn address in under 60 minutes — typically faster. This is a real advantage over companies dispatching from elsewhere in Atlanta.
When you call (470) 275-1049 at 2am on a Sunday, a real person answers and dispatches a technician. There is no voicemail on our emergency line, ever.
We return to every active job daily to measure moisture readings, adjust equipment, and update you on progress. You always know exactly where your job stands — not just when we call to say it's done.
We don't call a water damage job complete until every affected material has been confirmed dry by calibrated meters, all repairs are finished, and you have walked through the completed work and approved it.
Fast response matters — water damage gets worse by the hour. But speed that skips proper drying, accurate moisture measurement, or complete sanitization leaves hidden damage behind. We move fast and do it right. Those aren't in conflict.
We provide free on-site assessments and clear estimates before any work begins. We don't expand scope to maximize billing, and we don't minimize damage to win a job and inflate it later. What we find is what we tell you.
Every job is documented — daily moisture readings, photos at every stage, sanitization records, drying logs. This documentation protects you: it's your proof the job was done right, and what your insurance company needs to process your claim.
"Water Damage Fix Team isn't just another restoration company — they're a local team that genuinely cares about doing the job right. From the first call to the final walkthrough, everything was professional, transparent, and thorough."
"What stood out was the daily moisture monitoring. They came back every single day, showed me the readings, and explained what was happening inside my walls. That kind of transparency is rare — and gave me complete confidence the job was done correctly."
"As a business owner, I needed a team that understood the cost of every day I was closed. Water Damage Fix Team responded fast, worked through the weekend, and got us reopened in half the time I expected. Outstanding."
Call Water Damage Fix Team for 24/7 emergency water damage restoration in Lilburn, GA and throughout Gwinnett County — certified, fast, and fully insurance-supported.
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Water Damage